Always know what you'll pay with monthly caps and flat pricing.
From developers testing an idea to growing businesses hosting mission-critical applications, DigitalOcean’s range of support plans give you access to troubleshooting tips, support articles and DigitalOcean experts when you need it the most.
Great For less urgent inquiries
SLO
24 hours
Support Channels
Support Agents
Pooled Agents
Technical Resources
None
Great for obtaining a fast response to urgent issues
SLO
2 hours
Support Channels
Support Agents
Dedicated Agents
Technical Resources
None
Great for getting near real-time help for scaling businesses.
SLO
30 minutes
Support Channels
Email + Hangouts
Support Agents
Dedicated Agents
Technical Resources
Customer Success Manager + Technical Account Manager
Please open a support ticket and: